For the Love of GOD how to connect WIFI

I am 100% sure I’m connecting to a 2.4 network. I have reset the robot, I have deleted and redownloaded the app, I have reset the router. I have used two different iPhones. Why. Why. Whyyyyyyy will this thing not connect to the wifi?!!?!? It’s a dreameL10s Ultra. I have followed all the steps. No I don’t have a VPN. yes I have agreed for the app to have full permissions, Bluetooth, everything.

100% due to the 5ghz network. Use chatgpt for assistance