Leaves a water spot after scheduled cleaning end

Leaves a water blob at the end of the cleaning cycle before goes to dock for some reason , has anyone seen this ?

Dear customer,

Thank for your inquiry about the robot leaving excess water or noticeable water marks during mopping. This is a common concern, and we'd like to guide you through some adjustments to improve your experience.

1. Update your device firmware: Please open the Dreamehome App, enter your device page, click the ""..."" in the upper right corner, go to ""Settings,"" find ""Firmware Update,"" and turn on ""Auto Update"" to ensure you have the latest version for optimal performance.

Refer to guidance video firmware update:

[url]https://www.instagram.com/reel/DDMEvthRMf4/?igsh=MWFjeXd2cW1tajRwOQ%3D%3D[/url]

2. Adjust mopping settings: For initial use, we recommend using ""Mop after vac"" mode. In the App, find the wetness setting and adjust it to ""slightly dry."" Additionally, in the Mop-washing frequency settings, choose ""By Area"" and set a larger cleaning area before each return to the base.

3. Optimize cleaning routine: For tile floors or during humid seasons, you can set timed cleaning or replace mop pads more frequently. We also recommend using the official cleaning solution for cleaner and brighter floors.

If you have any further questions about this matter or need additional assistance, please feel free to contact us anytime."