From Good to Mid

After about a years use of my product it seems to be slowly getting worse, in almost every way.

Mine too. Every clean its something that makes it not finish the job.

Dear Customer, we are truly sorry to hear about your experience with the L20 Ultra and regret that it did not meet your expectations. We understand your frustration regarding the situation. Your comments have been passed on to the relevant team for further improvement. If you would like us to look into your case in more detail, please feel free to contact our after-sales team at support.na@dreame.tech so we can assist you directly.