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YA034622
Posted 2026-6-9 15:31
US
195

Application Defect

195 6
Reading Mode
My account language is set to English but the app is displaying words not in English. I changed the language and saved and the text correctly changed to that language. I then changed the language back to English but this issue persists.

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6 Comment

HappyPuppyL10sUltrA 1 Floor
Same thing is happening to me.   
2026-6-9 21:06:57 US Translate

Dreame AfterSales+
Hi, sorry for the inconvenience. This issue will be resolved in the upcoming app update, which is expected to be released in about 2 weeks. Thank you for your patience.
2026-6-11 05:31 US Translate
Dreame AfterSales+ 2 Floor
Thank you for bringing this to our attention. We apologize for the inconvenience. We have reported this issue to our technical team for investigation and resolution. Your feedback is greatly appreciated and helps us improve the app experience.
2026-6-10 21:38:00 US Translate

TO575560 3 Floor
Same issue here, plus I got an erroneous alert saying the mop pads have been cleaned in the middle of the night when no cleaning was done, and that the battery was low, but it's charged to 100%
2026-6-11 04:58:17 US Translate

Dreame AfterSales+
Hi, sorry for the inconvenience caused by these app alerts. Please contact our support team via the headset icon in the app for Live Chat, or email support.na@dreame.tech for further assistance.
2026-6-11 05:31 US Translate
GI046678 4 Floor
I’m having the same issue with the language. I noticed this happening when an update on the design of the app.
2026-6-12 05:42:29 US Translate

YA034622
UID:YA034622 US
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