Side Brush

I replaced the side brush when it was worn out. Now the brush falls off during cleaning. I haven tightened the screw several times but it keeps falling off.

We apologize for the inconvenience caused by your side brush repeatedly falling off even after you tightened the screw. Please contact our support team via the headset icon for live chat on the App homepage, or email us at support.na@dreame.tech so we can assist you in resolving this issue.