The battery

Hi… just bought the R10 Pure yesterday. I charged it to a 100% and in 15 mins it died!!! Is it normal?

Hi there, we’re sorry to hear about your short battery runtime.  It is normal for your device to only last 7-10 minutes under Turbo mode. If your battery drains this fast when using Standard or Eco mode, please reach our support team via the headphone icon at the top right of the Dreame App homepage for Live Chat, or email us at support.na@dreame.tech for further help.