Cancel
Post Now
Homepage / Guides / Tutorials
Dreame AfterSales
Posted 2026-8-20 05:24
US
528

Quick video guide on how to handle map issues with your robot vacuum – check it out above! 🗺️

528 11
Reading Mode
Quick video guide on how to handle map issues with your robot vacuum – check it out above!
Questions? Drop them below!

This post contains more resources.

You need to log in to download or view. No account? Register

×

You need to log in to reply. Login | Register
B Link Smilies

11 Comment

BA029291 1 Floor
Brush is wrapped??
2026-8-20 11:23:37 US Translate

Dreame AfterSales
Please follow the steps below to check whether the main brush is normal:
1. Check the main brush:
- Please remove the main brush cover first, then take out the main brush, check and clean the entanglement on the main brush.
2. Check the rotation of the main brush:
- After cleaning, please reinstall the main brush and check whether it rotates smoothly by hand.
3. Ensure that it is installed in place:
- When reinstalling the main brush, make sure that the main brush cover is in place around to ensure its normal use.
4. Restart the robot:
- If no entanglement is found after checking the main brush, please guide the user to manually restart the robot and restart the cleaning task. Observe whether the error still occurs.
5. After-sales support:
- If the error still occurs after restarting, please arrange after-sales service for further inspection and repair.
2026-8-20 22:14 US Translate
WA581351 2 Floor
Why I’m not seeing vacuum or mopping options separately? I just wanna do start vacuum not mopping how to do that ?
2026-8-20 14:22:36 US Translate

EVE
Under custom settings. Just select vac and not mop or any combination.
2026-8-20 20:16 US Translate
MrsTork2 3 Floor
How do you get the vacuum to cross onto carpet from tile?
2026-8-20 21:14:30 US Translate

CM459509 4 Floor
Is your 3 year warranty sufficient or do I need to get an extended warranty with Asurion.
2026-8-21 23:10:37 US Translate

YQ376286 5 Floor
How do I cancel a cleaning in progress?  I’ve tried “pausing.” I’ve tried “sending to base” but nothing pops up with an option to cancel, so it will temporarily go to the base but then will start the job again soon after, even without me restarting it.
2026-8-22 00:09:31 US Translate

UL799857 6 Floor
The little spinning sweeper has stopped working. I have reset the machine. I have taken it off and replaced it with a new one. It seems to spin freely with my hand, but no longer rotates when cleaning.
2026-8-22 11:05:41 US Translate

LZ723948 7 Floor
we can’t connect with wi fi
2026-8-22 17:09:49 US Translate

CM459509 8 Floor
I don’t believe my detergent is being dispensed.  How can I deal with this?
13 Hours Ago US Translate

NJ768855 9 Floor
Says it’s charging, but it’s not.  
7 Hours Ago US Translate

Dreame AfterSales
UID:KB510202 US
  • 1395Posts
  • 4Friends
cookie policy|Terms & Conditions|Privacy Policy

© 2026 Dreame Forum All Rights Reserved | Support by Discuz! X5.0 Font by MiSans

Quick Reply Back to Top Return to List