DS798505

[L40 Ultra Gen2] Not Happy

I just bought this in June 2026 and so far I am not happy with this purchase. The issue was the dust bin was not emptying properly and a lot of our pets hair would be scattered around the house in the morning. Send them pictures via email. They sent me a label to ship it for repair and now I got it back. Problem is a new issue came up which was not even a problem prior to sending it for service. The used water tank is generating an error, lady inside the machine is saying the tank is full and to empty it out. I called their support and after troubleshooting by phone it was determined the sensor of the tank was the issue and a replacement was sent to me and just came in today. Tested the new one and still the same issue. I am so close to returning this product. The worst part about all of this is my wife telling me I told you so. These are words any husband dreads to hear. We used have a Roomba and I said all of these machines are the same and we don’t need to over pay. Now I look like a fool.

This post contains more resources.

You need to log in to download or view. No account? Register

×
You need to log in to reply. Login | Register

3 Comment

HI880836 1 Floor
I have the same one but in white. Have you been able to do ANY clean cycles since?
2026-9-24 21:27:59 US Translate

HI880836 2 Floor
Also, if you ever get a chance, try these settings for pet hair, this works great for mine and I have a big variety of flooring and rugs. I also have 3 dogs and 2 cats

This post contains more resources.

You need to log in to download or view. No account? Register

×
2026-9-24 21:34:09 US Translate

KG323090 3 Floor
For excessive pet hair and clogging each room needs to be set under a seperate tasks. The robot is forced to empty the dust bin and wash mop pads after each task. High frequency emptying and all those other pet settings are useless. Its a good vac but the software just needs a bit of work to get it to do things that actually make sense.
2026-9-30 11:08:01 US Translate

UID:DS798505 US
  • 1Posts
  • 0Friends

© 2026 Dreame Forum All Rights Reserved | Support by Discuz! X5.0 Font by MiSans

Quick Reply Back to Top Return to List