Side Brush Not Extending Under Low Cabinets

Anyone else having issues with the side brush not extending under cabinets? The L40 cant reach under my cabinets but it doesnt even try to extend the side brush. Ive already tried messing with a lot of settings including turning off collision settings and setting high frequency for side brush extend.

Update: It also seems to not like extending mop at all either despite enabling the settings.

Having the same issue.

Same issue here… very disappointed.. hope that a Dreame Support agent can shine some light here on what best to do

Same problems with mine

Point me in. Would Dreams please address our concern?

Yeah, it's upsetting. Those were some of the specific features that convinced me to purchase this robot over other brands.