My robot worked great when I first got it. Now the main brush is not lowering, and it will not vacuum. I have checked and cleaned the brush, filter, dust bin, and the bag in the station.
We apologize for any inconvenience caused. To help resolve your issue, please follow these steps:
**Check Air Outlet**- Confirm if there is air blowing out of the air outlet while the robot is sweeping. If there is airflow, the fan is working normally.
If the problem persists, please feel free to contact us（support.na@dreame.tech） again. Thank you for your understanding.
