HV892542

Mop function not performing

I have L10, suddenly the mop function is not performing, I tried changing the filter, dustbag, mop pads, side brushes, emptied the dirty water, filled the new water, checked the solution, everything is good but doesn’t mop, any advice
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HD160490 1 Floor
This is from Dreame support page.
Go to "Settings": This is the first step in our troubleshooting spell book.
Dive into "More Settings": Deep dive into the more settings menu, where the magic often happens.
Tap the "Plug-in Version Number": Tap this 10 times, as if you're casting a digital spell to awaken your robot's senses.
Click "Base Station Self-Repair": This initiates a self-repair sequence, letting the magic happen and hopefully resolving your issue.
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