Stop cleaning

Does anybody’s robot not clean the whole house sometimes it says it did but it didn’t and you can see it on the map that it didn’t

Yes. I’ve seen my not clean the whole room and it says it finished task

Mine has to constantly go back to recharge. It cannot complete the job without charging at least 4 times. Takes for ever to complete. Is this normal? Or is something wrong with my battery. Only a few months old. Only use it once a week

If it’s not charging well, send back to the company. With the warranty they will fix it or give you a refund.

Hi,

Please wipe the AI ​​camera, restart the task and observe. If it is still abnormal, please share the device with our technical team DreamehomeID:ES514729, and we will help you analyze it in detail. Please also provide the robot's SN & user APP ID (you need to confirm which robot is yours before you can operate it)

Regarding your problem, if the above troubleshooting fails to solve your problem, we recommend that you contact support.na@dreame.tech for technical support.

We hope the above information can help you.