The vacuum cleaner doesn’t vacuum

The next day I found out the dust bin is empty. It means the vacuum cleaner didn’t vacuum properly. Please advise.

Hi,

Regarding your problem, we recommend that you do the following:

Please start the sweeping task and set the suction power to turbo mode or max mode to see if the suction power is normal.

If the above operations do not solve your problem, we recommend that you contact support.na@dreame.tech for technical support.