I have found my L50 bin frequently compacted with dog fur. The L50 does not seem to be detecting when the bin is full. Found fur balls all over the carpet this morning and L50 is back at base with the bin compacted with dog fur. Why does it not return to base and empty before the bin becomes compacted?
Whether the dust bag is full is calculated based on the number of dust collection times. If you have pets at home and there is a lot of hair, we recommend that you clean it regularly.
1. Clean the dust bag or dust box
Check the dust bag or dust box: Determine whether the dust bag is full or whether there are a lot of debris in the dust box. Please replace or clean it.
2. Check and clean the pipes
You can use a long and thin brush to gently clean the pipes. Make sure to clean every corner of the pipes.
3. Regular maintenance
Regular inspection: It is recommended to check the dust bag or box and the pipes every once in a while (for example, every month) to ensure that there is no blockage.
Keep it dry: Keep the inside of the base station dry to avoid accidental moisture that makes the garbage more difficult to clean.
You are completely missing the question. I am not talking about the bag in the base. My question is about the dust box inside THE VACCUM device. How does the vacuum device know when it's dust box is
You are completely missing the question. I am NOT asking about the bag in the base. My question is about the dust box inside THE VACCUM device. How does the vacuum device know when it's dust box is full and to return to base before it becomes compacted?
The machine will automatically empty when it returns to the base station. This may be because the dust box on the robot has not been cleaned for a long time, causing garbage to accumulate in the dust box. When the base station auto-empties, the garbage cannot be collected. The robot's dust box needs regular maintenance and cleaning, 1-2 times a week, to avoid garbage blockage.
If you have any questions, please feel free to contact us.
If your problem is still not solved after performing the above operations, you can contact our after-sales center (support.na@dreame.tech) for further support.
