JT638567

Device is no longer in app

My device is no longer shown in app
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8 Comment

DZ732135 1 Floor
Same here. Even whe re-adding it it doesn’t show
2025-7-16 21:53:01 Translate

Hi, We are sorry for the inconvenience. We are aware of this issue and are dealing with it urgently. Please click me-help&feedback-report logs to upload the logs. If possible, please provideyoursnuid
 
MU928798 2 Floor
Same. Just happened this morning. I just cleaned something yesterday afternoon. Went to do a clean this morning and it’s no longer showing that it’s available and unable to be added back into the app. I’m assuming a glitch with the app
2025-7-16 22:18:14 Translate

Hi, We are sorry for the inconvenience. We are aware of this issue and are dealing with it urgently. Please click me-help&feedback-report logs to upload the logs. If possible, please provideyoursnuid
 
NK846244 3 Floor
I cleared the cachet in the app and then I deleted the app from my phone reinstalled it and my vacuum showed up again working perfectly now
2025-7-16 23:12:20 Translate

Hi, We are sorry for the inconvenience. We are aware of this issue and are dealing with it urgently. Please click me-help&feedback-report logs to upload the logs. If possible, please provideyoursnuid
 
Hi,

We are sorry for the inconvenience. We are aware of this issue and are dealing with it urgently. Please click me-help&feedback-report logs to upload the logs.

If possible, please provide your UID and SN so that we can register.

We will deal with this matter as soon as possible, please rest assured.
2025-7-17 10:22:17 Translate

TZ443221 5 Floor
Go on YouTube do a factory reset
2025-7-17 11:41:06 Translate

UID:JT638567
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