Mop

Mop smells after only a week of use and system says it cleans it after every use.

Are you using the cleaning solution? Do you have it set to automatically add said solution?

You can wash your mop pads in the washer!

Hi,

To address your issue, we recommend the following:

1. Check to see if you've added cleaning fluid.

2. Try manually cleaning the mop to see if the odor persists.

We hope the above information helps. If you have any follow-up questions, please feel free to contact us.