Dreame acting weird

So I’ve had a Dreame for a while now for around a year and I’ve just started noticing that it’s been going into rooms with its mop pad on when it’s not supposed to. having its mop pad on and it just roams randomly not even vacuuming it does this for other rooms too causing long vacuum times

Hi,

If your floor mat or carpet is thin and has a smooth surface, this may cause the robot's recognition to be unstable. To resolve this issue, you can try the following:
1. Manually add a carpet area:
- Go to Map Management, select Carpet Edit, and then add a new carpet area. This will help the robot better recognize and process the area.

2. Cleaning Restricted Areas:
- In Map Management, select Restricted Areas/Virtual Walls and set restricted areas for sweeping and mopping. This prevents the robot from cleaning unnecessarily, improving cleaning efficiency.

If the above troubleshooting is ineffective, please contact support.na@dreame.tech and describe your issue, provide a SN, or provide a video so we can further troubleshoot the issue.

We hope the above information is helpful to you.

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