Mop pads are not getting water

The robot cleans (vacuum + mop) with dry mop pads. It worked fine unyil yesterday, today, it seems no water gets to them.

I am having the same issue
I just got my vacuum yesterday

Hi,

1. **Check the water discharge from the small water tank**:
- Please remove the mop pad from the robot and only install the mop pad holder on the robot.
- Then, start the mopping task from the base station, wait for 5 minutes, and check if there are water droplets on the ground.
- If there are small water droplets on the ground, it means that the robot's small water tank can discharge water normally.

2. **Adjust the backwash frequency setting**:
- Please  enter the settings and adjust the ""mop-washing frequency"" option to ""by area—10㎡"".
- After the setting is completed, please continue to observe the use of the robot under this setting to confirm whether it can mop the floor normally.

3. **After-sales maintenance arrangement**:
- If the problem is still not solved after the above steps, please contact support.na@dreame.tech in time for more in-depth inspection and treatment."

We hope the above information is helpful to you.