NZ892882

Error message and x50 stops working

Hi i am getting this message. See screenshot. After restarting it wkrks again but after a while stops. I cant see any entanglement. Anyone has a solution

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2 Comment

CF222042 1 Floor
Is it trying to go through a narrow area? Are you getting the error in the same part of the room? Check that the sensors are clean. I had that keep happening whenever it was near the leg of my bed so I made that a keep out zone
2025-9-20 07:34:32 US Translate

Hi,

Please clean the clearance legs and the area around them to check for any entanglement. If the issue persists, please reset the device (Note: After resetting, the device will be restored to its factory settings).

If the issue remains unresolved after completing the above steps, please contact support.na@dreame.tech for further investigation and assistance. Also, kindly provide a video of the problem to help with diagnosis.
2025-9-20 18:20:43 US Translate

UID:NZ892882 US
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