Dreame shows offline on app

Nothing wrong with router.
How do I get the machine back online.  Thanks

Same here.  On latest IOS version.

Hi,
Please try the following troubleshooting:

If your device is offline, you can follow the steps below to troubleshoot and resolve it:
1. **Check network connection**:
- Make sure the Wi-Fi network your device is connected to is functioning properly. Try connecting to the same network with another device, such as a phone or computer, to see if you can access the Internet.
2. **Restart your device and router**:
- Try restarting your device and router and observing again.
3. **Device network settings**:
- Go to the device's network settings step by step to make sure your device's Wi-Fi is connected correctly and the password you entered is correct.
4. **Check firewall and security settings**:
- Some firewall or network security settings may prevent your device from connecting to the Internet. Confirm that these settings do not affect your device's network access.
5. **Re-configure the network** (if the above steps do not work):
- If the problem still cannot be solved, it is recommended that you try re-configuring the network.

If the issue remains unresolved after completing the above steps, please contact support.na@dreame.tech for further investigation and assistance.
Also, kindly provide a video of the problem to help with diagnosis.

No water comes out when mopping