Not auto empty

Bag is not full, but the robot doesn't auto empty the dust.  It keeps the dust in the robot dust collector.  What do I need to do?   I only have this a couple months

You need to clean the filter in your base and also check your filter in the robot.

Hi,
Pease check the following:

1. Please manually activate the "Auto Empty" function in the APP to test if the base station's dust collection operates normally. If the base station's dust collection function is operating normally, the issue may be due to excessive pet hair in your home. When the robot's dust bin is full, it can cause hair and debris to accumulate in the base station, making collection difficult.
2. Please manually clean the robot's dust bin and filter, as full dust bins can prevent proper collection. We recommend maintaining these components 1-2 times weekly.
3. Confirm whether the device is in Do Not Disturb mode. If it is, the auto-empty function will not work.
4.Please check the auto-empty frequency setting and set it to High Frequency mode if not already configured (Please refer to the guide: [url]https://support.dreametech.com/hc/en-us/articles/10823195760271-Tailor-Your-Robot-Vacuum-s-Auto-Empty-Schedule-for-Perfect-Home-Hygiene[/url]

If the issue persists after completing these steps, please provide the following information:
1.Video showing the "Start Auto Empty" manual operation in the APP
2.Photos of the dust bin and filter
3.Video demonstrating the auto-empty failure

If the issue remains unresolved and you are a user in North America, you can contact support.na@dreame.tech for support.

My robot will not even auto empty when I do it through the app. It makes the noise like it’s doing it… but the bin stays full.
I have cleaned the filters and everything on the robot.
This has happened ever since I recently received the robot!  And it also leaves little rolled up “cigars” of dog hair all over my house. !
Yes I have two dogs , but I run this robot every day so it shouldn’t be too much hair for it to pick up!