SHEP

Govac 500 - can it vacuum hardwood too?

Pulled it out of the box for Christmas and am doing the first run after mapping. It is mopping the hardwood before vacuuming it. Should it / can it vacuum hardwood too?
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12 Comment

Shayne M. 1 Floor
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2025-12-26 01:06:43 US Translate

SHEP 2 Floor Thread Starter
Ah ok so even though it looks like it is just mopping it is actually vacuuming as well?
2025-12-26 01:26:57 US Translate

Most likely. What model are you using?
2025-12-26 02:20 US Translate
Threeddoris 3 Floor
It didn’t map everything correctly and I answered yes. How can I delete it and start over.
2025-12-26 14:27:38 US Translate

You can delete the temporary map in Map Management and then run another Quick Map cycle.
2025-12-26 14:49 US Translate
HH013755 4 Floor
It vacuums and mops simultaneously by default
2025-12-26 20:48:58 US Translate

SHEP 5 Floor Thread Starter
I figured it out. I just couldn’t change it durning an active Clean.  
2025-12-27 01:34:40 US Translate

HI445837 6 Floor
How can I get it to add another room after initial mapping
2025-12-27 13:33:29 US Translate

You can either run another Quick Map cycle or run clean cycle - it will automatically detect the new room.
2025-12-27 16:02 US Translate
XA968772 7 Floor
Pulled this thing out of the box, configured and connected to network, turned it on, followed instructions, this thing can’t even find home to charge while o the base!!! It’s going all over the place while I had it docked!!! I am trying to do a firmware upgrade but this dumb thing is running around the house randomly!!!
2025-12-27 15:43:30 US Translate

Which model do you have?

I would delete the temporary map if one was made, place the vacuum manually into the dock and then run another Quick Map cycle.
2025-12-27 16:04 US Translate
PO078174 8 Floor
How can I get it to charge?
2025-12-27 21:25:39 US Translate

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