App Won't Work

When i try to go to My Device I get a notification to agree to the privacy stuff. However, it's grayed out and I can't click the agree button. Any ideas???

I'm having the exact same issue you are I wish someone would answer me or try to get some kind of customer support

Same issue here. Can't get it working.

My app seems pretty screwed up, too. Based on almost unanimous 1-star reviews on Google Play Store for the month of January 2026, I've assumed my problems are also related to an app update.  For example, I can no longer find a way to edit a map? (Option missing) I'm searching for a response from Dreame everywhere (this is 3rd 'site' I've searched), and no luck. Sadly, don't see an option to revert to older version.

PS, The issue of hidden button to accept T&C since this last update, was mentioned on Google Play store several times.  Also, I don't remember getting that prompt, but someone there posted a quote from those T&Cs, and the permissions for data use were pretty HORRIFIC. I will be searching for that info next.