MopPads no longer stay

This is now the 2nd Vaccuum that I’ve had this issue with. It works great until we clean the vacuum (like, the brush is dirty so I clean it, the mop heads get brushed under hot water , etc)

From that point poured, my vacuum will not work properly with the mop heads and will not keep them

Every time the vacuum moves, the mopheads fall off, even though when I put them in place, they are magnetized in place and seem firm

As soon as the vacuum moves on its own, they immediately come off

In which case it makes the vacuum cleaner stop and say mopheads are not in place

Why is it doing this?

Maybe don’t do hot water

If there is no physical damage to the unit or the pad holder, could be the robot mechanism that holds and releases the mop heads is permanently disengaged. Have you turned the robot off and on again or reset the robot. Check for physical damage.

Another user reported..
I turned mine clockwise until they tightened. Also make sure the plastic stems are not rounded

I would try a reset on the robot.  It definitely is when you turned it on it released the magnet.  If reset doesn't work, seems like an support call.  Interesting...and I'm sure frustrating.