Side brush tangled

The side brush is reporting tangled and the vacuum won't clean. There is nothing tangled and it spins freely manually.

Is there an override to just disable it while I wait for the warranty response?

Pull the brush off by pulling on it straight up and turn it off and on again. If the error clears out the brush back on,  else contact support and file a warranty claim if they can’t resolve.

I have the exact same issue, started today

My unit has the exact same issue. Cleaned several times, but the error still occurs.