Dustbin not installed issue after 1st use

After 1st use, the dreame ultra 40 keeps malfunctioning on Dustbin not installed issue. I tried everything, cleaning the filter, the sensor checking for the magnet and it still keeps malfunctioning with this issue I don’t understand how this could happen. It’s only the 2nd use and there are no extra filters to try it’s just crazy. Does anyone else have this issue?

I checked all YouTube videos and still found this issue even after all troubleshooting

Did you try factory resetting the robot? Also I have learned that unplugging the vacuum base then turning the vacuum off itself and waiting 1 minute helps with issues lemme know

I have the same issue and happened during the second use. I don’t know what to do, I will probably try to follow the instructions from the comment above.

I have the exact same issue. First use, no problems, then second use, not working and stating dust bin not installed as described above..

Dear Customer,

We're very sorry for the inconvenience caused.
Please follow the steps below to troubleshoot the issue:
1. Check whether the magnet is properly installed and has magnetic properties.
2. If the magnet is missing or lacks magnetism, please replace the filter.
3. If it is properly installed, try rebooting the device and testing again.
If the issue persists, please feel free to contact us.

Best regards,
Customer Care Team