Still no replacement....

I still have not received my replacement... was sent tracking but tracking proves you havent done anything other than create another label.... Why do you feel the need in playing games? I paid for the device, & warranty so its time you honor that warranty!!!

Hi there, we’re very sorry for the frustration and inconvenience this has caused.

Please kindly reach out to support.na@dreame.tech, and our support team will assist you further and make sure this is properly followed up.