Conchita

[X40 Ultra] Dreame, please stop with the spam!

I don't mind the unobtrusive banner ads. But having an app-blocking ad that gets in the way of me using the product is unacceptable: this is a  premium product, not cheap adware. Stop those ads. That is certainly my suggestion to improve.

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https://www.reddit.com/r/Dreame_Tech/comments/1u3qj97/how_to_turn_off_ad_notifications_in_the_dreame_app/ We understand how annoying ad notifications can be — we're truly sorry. Our team is already working on improvements, but in the meantime, you can turn them off by following the steps in this link. Let us know if you need any help!
Conchita 2 Floor Thread Starter
Thanks for the response. The Push Notifications were already off, actually. I've turned off the robot notifications to see if that works (though I don't want to block the work-related notifications).

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Will 3 Floor
I really appreciate your post, I found the pop up ad to be very intrusive and a bit over the top, especially given we already bought something.

Have you found a way to fix it other than what was posted?
2026-9-10 05:07:05 US Translate

Hey Will. Thanks for the post. No evidence yet whether turning off notifications will do the trick. Doing that has NOT stopped the in-app notifications (eg, "empty the dirty water"), which is a good thing. Mind you, the pop-up ads only seem to come up once a week or so. I will live with it, but I find them rather cheesy and not aligned with the brand image (speaking as an ex-marketer).
2026-9-10 09:41 US Translate
HE606692 4 Floor
Hello, my Dreame L40s Ultra is making an unusual noise and is not starting the cleaning cycle. When the robot docks with the base, it clicks into place, but the wheels continue spinning very fast, causing a loud noise. The robot seems to have difficulty recognizing that it is properly docked. There is no error message in the app. Could you please help me troubleshoot this issue?
2026-9-11 05:04:10 US Translate

This is very close to the limit of my expertise! Support might be more likely to see your post if it had its own thread, rather than being a reply to mine. In any event, have you checked that nothing is blocking the sensors? Good luck!
2026-9-11 09:42 US Translate
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