CK402265

Not vacuuming

No longer vacuuming. Sounds like it is but doesn’t pick anything up.
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2 Comment

Hi,

We apologize for any inconvenience caused. To help resolve your issue, please follow these steps:

1. **Check Air Outlet**- Confirm if there is air blowing out of the air outlet while the robot is sweeping. If there is airflow, the fan is working normally.

2. **Clean Dust Box**- Clean the dust box and turn on the suction. Perform additional cleaning cycles to ensure optimal performance.

If the problem persists, please feel free to contact us(support.na@dreame.tech) again. Thank you for your understanding.
2025-8-7 11:57:33 US Translate

KR250224 2 Floor
It’s probably choked full of dirt. Mine does the same and I have to manually dig out the dirt. Dreame needs to give us the ability to set a more frequent auto empty than just at the end of the day.
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