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Dreame Support
2025-8-27
8403
【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measur...
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20
5
49
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ZF152436
2025-12-11
62
We just unboxed our aqua 10 ultra yesterday and today is its first day in use and now that...
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0
0
0
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HG940681
2025-12-8
230
So I’ve found that my brand new aqua 10 ultra leaks when cleaning it’s mop pad. Any sugg...
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0
0
3
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NK914145
2025-12-11
98
When the vacuum returns to the dock the dock does not come on to empty the bin on the robo...
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1
0
0
0
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QM862337
2025-12-11
70
I just set up mine yesterday and it keeps saying it’s stuck to remove objects where there...
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0
0
1
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ML370479
2025-12-11
51
My new Govac 508 is having difficulty getting back to base and it skids on the ramp. The b...
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0
0
0
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FG698773
2025-12-10
133
I have an area rug that is 1” thick, how do I get the vacuum to raise up and go onto the ...
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0
0
1
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QR840316
2025-12-10
149
Hello, I just recently bought this and was wondering if i start it for sweeping and vaccuu...
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0
0
1
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EI342559
2025-12-10
66
We just purchased GoVac 500 and it stays away from wall edges and doesn't clean along the ...
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0
0
0
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XS250202
2025-10-18
670
Does anyone have issue with the l40 ultra on installed carpet? My rooms with tile get vac ...
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0
0
3
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HF107583
2025-12-10
67
When it comes time to vacuum and install the mop pads it seems to be installing them then ...
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0
0
0
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OP454683
2025-11-2
586
Water was all over my floor and under the base earlier today. Firmware is auto updated.
0
0
2
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DT452367
2025-12-8
123
Our living room is 4” below the surrounding rooms. Although our robot has mapped the roo...
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0
0
1
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GS085168
2025-12-7
98
Seeing soap lines on the floor in many areas after the aqua10 cleans. Any idea how to reso...
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0
0
8
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YQ127369
2025-12-7
240
I’m seeing nothing but bad reviews customers service is complete garbage seriously about ...
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1
0
0
3
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Junior
2025-12-4
149
Why isn’t there dark mode in the app? It’s 2025!
2
0
0
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RC784052
2025-12-7
173
I only had my L40s ultra robot for less than a month. It was working perfectly fine until ...
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0
0
1
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JD692438
2025-12-7
85
My dreame robot vacuum keeps having water level issues. Water is not fully draining out of...
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0
0
2
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MG831549
2025-12-7
102
Been charging all day i turn it on and it tells me it low battery please what do i do? Its...
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1
0
0
0
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TZ720519
2025-12-7
61
My Ultra L20 will not dispense water, I’ve checked both clean and dirty water tanks. Clea...
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0
0
0
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OY522101
2025-12-7
97
Will this model go up a slightly ramped door threshold? It’s about 1” in height and arou...
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0
0
0
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【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measur...view all
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