Please enter what you want to know
Homepage
Products
Events
Guides&Insights
Support
Announcements
Questions&Feedback
FAQs
Dreame Support
2025-8-27
7611
【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measur...
view all
20
5
49
Follow TA
DT452367
2025-12-8
63
Our living room is 4” below the surrounding rooms. Although our robot has mapped the roo...
view all
0
0
1
Follow TA
HG940681
2025-12-8
56
So I’ve found that my brand new aqua 10 ultra leaks when cleaning it’s mop pad. Any sugg...
view all
1
0
0
0
Follow TA
GS085168
2025-12-7
66
Seeing soap lines on the floor in many areas after the aqua10 cleans. Any idea how to reso...
view all
0
0
8
Follow TA
YQ127369
2025-12-7
182
I’m seeing nothing but bad reviews customers service is complete garbage seriously about ...
view all
1
0
0
3
Follow TA
Junior
2025-12-4
112
Why isn’t there dark mode in the app? It’s 2025!
2
0
0
Follow TA
RC784052
2025-12-7
143
I only had my L40s ultra robot for less than a month. It was working perfectly fine until ...
view all
0
0
1
Follow TA
JD692438
2025-12-7
68
My dreame robot vacuum keeps having water level issues. Water is not fully draining out of...
view all
0
0
2
Follow TA
MG831549
2025-12-7
80
Been charging all day i turn it on and it tells me it low battery please what do i do? Its...
view all
1
0
0
0
Follow TA
TZ720519
2025-12-7
48
My Ultra L20 will not dispense water, I’ve checked both clean and dirty water tanks. Clea...
view all
0
0
0
Follow TA
OY522101
2025-12-7
84
Will this model go up a slightly ramped door threshold? It’s about 1” in height and arou...
view all
1
0
0
0
Follow TA
HR001782
2025-12-7
37
One of the retractable legs isn’t working on my L50 Ultra. Suggestions?
0
0
0
Follow TA
YB200516
2025-12-7
92
My new machine is making noises when charging/ at the dock. I have tried 1. Updating fir...
view all
1
0
0
0
Follow TA
TQ444063
2025-12-4
279
How do I take this apart? The robot went OUTSIDE and through dog shit..
1
1
1
4
Follow TA
Sara
2025-12-6
110
Hi, I’m setting up my Dreame and it’s going to the ‘apps’ on my phone instead of the W...
view all
0
0
2
Follow TA
ZE604585
2025-12-6
250
We opened our vacuum and are so excited to use it! It mapped our home like a champ. We add...
view all
1
0
0
2
Follow TA
LW673366
2025-12-6
90
We have a tv stand that's at a 45 degree angle to the room and the robot is failing to "AI...
view all
0
0
0
Follow TA
KJ466375
2025-12-5
223
Can I have my dreame just vacuumed and not wash the floors? I don’t want to wash the wo...
view all
0
0
3
Follow TA
KX215530
2025-12-6
77
I tried to make a map for the vacuum but I had some issues but we wanted to move the base ...
view all
0
0
0
Follow TA
IX423095
2025-12-6
224
I’ve only had this machine for 2 or 3 weeks and the last 4 times of cleaning it gets stuc...
view all
1
0
0
1
Follow TA
ZI005384
2025-12-5
212
My robot is new. I’m just mapped and cleaned house once. Now it can not find the docking ...
view all
0
0
4
Follow TA
1
2
3
4
.. 22
/ 22 Page
Next Page
7611 
【Announcement】Regarding the Recent Advertising Issues on the Forum and Management Measur...view all
1
