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XO758863
2025-7-19
960
I have a brand new x30 ultra and when I try to charge it to set it up (it doesn’t turn on...
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2
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LB189913
2025-7-19
999
Ive had the H15pro mop/vacuum for 4days now, don't get it at all. I'm a person that needs ...
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1
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KU418639
2025-7-20
1009
My x50 seems to be having trouble docking cleanly. It will dock to recharge but won’t con...
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4
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CY534136
2025-7-19
1020
Hi all just purchased the new dreame 20 ultra When moping we don t see water streaks , we...
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4
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OI264945
2025-7-20
1108
How do I change or update the sequence of the rooms? For example 1 is on the front of the...
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2
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UR231088
2025-7-20
976
Where do I schedule cleaning in the app? I can’t find it and I know it has to be right t...
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2
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SM410502
2025-7-20
908
Just received my X40, and the side brush is defective. Please send me a replacement.
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2
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EW409547
2025-7-15
1343
I have found my L50 bin frequently compacted with dog fur. The L50 does not seem to be de...
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0
11
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BX710521
2025-7-18
970
My robot vacuum will not turn on. On the app its showing powered off and when i hold down ...
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0
0
1
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KO814230
2025-7-19
1044
For my LX50, how can I create and save custom jobs to run on demand like I could with my p...
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3
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XV893024
2025-7-17
1194
Just got the L40 and tried the vacuum only custom mode with zone cleaning. It refuses to v...
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4
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SL897745
2025-7-17
890
Can I restart the cleaning process after I paused it half way through?
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0
1
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TA401356
2025-7-17
1065
My L10S ultra repeatedly says “start charging” when it is docked. Even when it’s been d...
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2
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XF539715
2025-7-16
2681
Hello, I have multiple Dreame devices and they’re no longer showing up in the app. I con...
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21
5
69
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Dreame AfterSales+
2025-7-17
924
Hi guys, We are sorry for the inconvenience. We have urgently dealt with the APP problem ...
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2
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KX745513
2025-7-16
890
How do you change the Wi-Fi password and Wi-Fi on 50 X ultra. The Wi-Fi router went bad an...
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0
0
1
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CZ715181
2025-7-16
903
Can I add two devices to one application. Seems like when I’m adding new one, the old one...
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0
0
3
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UR741303
2025-7-16
1153
I am a new owner here, ive followed the manual for set up to a t. I even tried holding the...
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0
1
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AA560719
2025-7-16
1173
Brand new and used it less than 10x. Device is not charging. Made sure both ends are plugg...
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0
0
2
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SF100863
2025-7-16
933
Mop pad keep falling off it’s brand new got it today and I haven’t been able to make it ...
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1
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960 
Hello,
I have multiple Dreame devices and they’re no longer showing up in the app. I con...view all
