L20 going a little crazy

So my L20 has been doing pretty good except the past week or so its been taking a lot longer to do its routine (like i have to tell it to stop for the day at 8pm).  Its zigzagging all over the floors, does a decent job on the carpets but i do not know what the issue is.  I clean it every other day.  Ideas?

Hi,

Regarding your problem, we recommend that you do the following:

Slow cleaning speed:
Please confirm whether it is caused by foreign objects stuck in the rear drive or the bottom of the roller brush. Please clean it manually.

If the above information cannot help you, please contact: support.na@dreame.tech for support assistance.

Have a nice day.

I’m sorry it’s not understanding me. You can set it yo go to horizontal or vertical in the settings. If I remember correctly, when you click on the room that is zigzagging I’ll bring up another page and on that page you can send it to whether you want to go vertical or horizontal and that might fix the zigzagging, but I would clean the sensors first

I’m not sure about an L 20 I don’t have an L 20 I have a ultra 50 but it says Rooms clean all our zone if you go to the room and zigzag the first thing I would do would be clean on the sensors once you do that you know you can delete your maps and create a new maps.  Also, for the one that where it was doing vertical or horizontal, you can send that in whether you want it to go vertical or horizontal.

Do you have it set on AI or do you have it set on custom cleaning?

Making loud noise

I still have a full cartridge of cleaning solution in my L20 after repeated cleaning sessions

Have you checked the sensors? Have you been cleaning them the wrong way. This could be the issue. I know I have difficulty walking without my glasses on.

Just wondering, is it best to have the latest software or just disable the auto update since it might ruin what was working earlier?

Had to replace my L20 after a year for the same reason. It’s more than like a sensor issue. Still responds to tasks and tries its hardest. But it’s like it’s been blindfolded.