Cleaning Sensors

How can I clean sensors? I wiped them but it is still giving me the messages. Please provide step by step instructions on how to clean the sensors

L40 ae is having trouble with the area rug in my living room all the other ones are good but it won’t go in it’s typical pattern and just kinda spins all over the place when vacuuming it. I tried to reset my map but it didn’t work.

Here is how the tank looks

Dear support service Team, my robot is moping using dry not wetting  mop tissue by tank water. Two weeks ago everything was OK.
P S.  I always remove tank after cleaning.  

Hello, support
Why my x30 so noisy during mopping? See attached video

Thanks for the info. I found the dust bag get clogged more frequently than when it was new resulting the dust bin cannot clear out. How can I clean the internal pathway of the vacuum to make it like new?

Hi,

Whether the dust bag is full is calculated based on the number of dust collection times. If you have pets at home and there is a lot of hair, we recommend that you clean it regularly.

1. Clean the dust bag or dust box
Check the dust bag or dust box: Determine whether the dust bag is full or whether there are a lot of debris in the dust box. Please replace or clean it.

2. Check and clean the duct
You can use a long and thin brush to gently clean the duct. Make sure to clean every corner of the duct.

3. Regular maintenance
Regular inspection: It is recommended to check the dust bag or box and the duct every once in a while (for example, every month) to ensure that there is no blockage.
Keep it dry: Keep the inside of the base station dry to avoid accidental moisture that makes the garbage more difficult to clean.

We hope the above information can help you.

Hi, support
Why there is no dust bag full msg sent? My dust bag is full resulting in debris cannot suck out of dust bin

Why does the x40 clean the mops before and after cleaning the floor?? I understand the after part but why before since it’s already clean?

Where do I find the replacement bags, brushes