David

[X60 Ultra] X60 Product Model

Noticed you don't have the X60 as a selectable product model.  Please add that and create the forum for it too.
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Yes please!
2026-6-21 00:11:20 US Translate

vacuum mama 2 Floor
Yes, I have the L60 ultra PE also. I want to know why it makes a clicking noise when it’s running. It seems to be related to the brushes, but there’s nothing caught in the brushes. Last edited by vacuum mama on 2026-6-23 16:00

Last edited by vacuum mama on 2026-6-23 16:01
2026-6-23 15:47:18 US Translate

TH016421 3 Floor
YES.  X60 MAX Ultra Complete
2026-6-24 15:51:56 US Translate

LL336652 4 Floor
X60 Ultra App needs an option to delete a room mapped in error. Look at room 22 in the pic. This was created by the app from an error in mapping the master bedroom - some sort of tunnel mapping. I had to separate this into a separate zone and then hide it.

Last edited by LL336652 on 2026-6-29 20:14

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2026-6-29 20:12:08 US Translate

Mine did the same when it saw a mirror
2026-7-10 13:35 US Translate
CW236516 5 Floor
I have an X 60 max ultra and I keep getting a message to add detergent to tank A, but when I check, tank A is full.  Any suggestions or info would be appreciated.

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2026-6-30 22:22:54 US Translate

TM200987 6 Floor
I just purchased X60 Max ultra complete and on the second time to use it, robot is leaving water drops everywhere. I googled and used chatgpt , it says it might have some weak internal water pump connections.. should I return it? Also when I set it to vacuum only (no mop), it doesn’t drip water.
KB311458 7 Floor
My X60 can’t find home.  This is a problem for a $1400 product
AQ053685 8 Floor
My X60 Max Ultra has not been emptying into the dust bag so I changed the filter, now it just doesn’t pick up anything after the first few minutes of running as the filter gets clogged. I am so frustrated and just don’t use it anymore- any suggestions would be highly appreciated.I have cleaned and checked everything on the device and dock.Thank you!

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2026-7-13 07:25:30 US Translate

We had the same issue. Install a new dust bag in the hub & pull off the brush rollers and wheels off to clean it. Something is trapping crud. We rinse the entire inner dust bin and dry outside... then we deleted it from our phones, reset the hub, re added the vacuum by QR and it now has a better ability to vacuum and pick things up. There was a lot of hair.
2026-9-9 16:10 US Translate
LC220700 9 Floor
How do I get my X60 max ultra to vacuum only
2026-7-14 17:12:14 US Translate

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