🎉 Share Your New Dreame & Win Summer Rewards!

Why the mop has bad odor?

L40 Ultra Gen 2
Order #3868

We are so impressed with this mean, clean vacuum/mop machine. After we unpacked it, my husband promptly named her “Dusty”. This is her maiden voyage, and I think Dusty is my new, best friend!

Bought the PF10 air purifier last Thursday, June 25 & received it on Sunday.  I am impressed with the fast delivery but that is it so far and nothing else that made us comfortable with this new air purifier. There is no configuration to guide us step by step to set it up.  We had no idea there is plastic bag used inside of the machine that we have to open from a notch/button of the machine to take both inside filters out in order to remove the plastic bag.  And we received a big box of the purifier without the free filter as I was promised and listed on the order (see the attachment).  There is no any follow up or notification to let me know When we will be expecting it.  Although we download the APP but there is still no step by step procedure to guide us how to correctly use the machine and explain how this air purifier works step by step.  So, we were so confused and not sure if there machine really works to purify the living room although we turned on it and it says it is working but we can see no difference as our AQ indicated Excellent and both TVOC and PM2.5 were all very low at the 1st day.  
We do not know what the fan speed is associated to the purification and we could not find the answer anywhere through the APP to our many questions & concerns either.
Then, we got some high numbers of TVOC when my wife started cooking in the morning, noon and late afternoon of the 2nd day, but the TVOC displayed dramatically high numbers after the dinner with no any activity and we switched to customer mode instead of AI mode to try to purify the moderate AQ then.  However, it took almost 2 hours to reduce the TVOC from a Moderate to a Good AQ!  Then, the TVOC climbed up again without any possible activity and it indicated the AQ as moderate again’ we felt so confused and have no idea or could not get a help to have this expensive air purifier to work for us in this 2nd of bad experience!

Love my Dreame l10s ultra gen 2.

Just Got my new vacuum can’t wait to use it!

I see no events or campaigns place to post something so here goes. Just unboxed my X 50 ultra I got on prime days, and it was really easy. Charging is 50% complete now and I can’t wait for it to finish so I can start the mapping & vacuuming.  I did not install the mop pads or water or anything else, because I want it to map and vacuum my entire house before setting it up to mop.

Still waiting for my replacement the first one failed on the second day.  Had to pack it up and send it back.  Loved the way it worked the first day. L40 Ultra gen 2

New mower

Got my L40 Gen 2 a couple weeks ago and it vacuums my dirty cat litter area automatically every day! Here is "Vroomba" doing its weekly sweep of the house :)

Love seeing Dreame in real homes! 🏡 If you've recently welcomed a new Dreame product, share your photos or videos in the Forum—we'd love to see your setup too! 📸