Can’t dock the vacuum

u gotta pick up the back end and kind of set it up on the charging dock. it's a weird "dock" if you don't push it all the way back. i almost have to force mine backwards sometimes but lifting the back end up and pushing all the way back usually gets it reconnected to the station

Hello everybody, I had some issues with my dream. A vacuum cleaner I had three of them they failed to duck on the charging station how I fixed it after calling the representative several times they were clueless. What I noticed is the ramp was a little bit uneven so what I did I raised it up, probably one quarter of an inch with two coins in the front so the wheels can engage and avoid skidding and then go sideways. The problem was solved.

Disappointed with this expensive robot vacuum. I got it a few days ago already having issues 🤬🤬🤬