Vacuum won’t connect to app anymore.

27 Comment

RF570149 20 Floor
Us too!
I reset everything and re-added the vacuum and can see a device connected in my profile (says I can share the device) and set it out to clean manually and it seemed to know the layout still but the Home Screen of the app is the same… so hoping it’s an app problem and will get fixed/updated soon!
EK546616 21 Floor
Same thing happened to ours. Tried everything I can’t get it to reconnect.
PL230200 22 Floor
Glad I am not alone in this!
NE512213 23 Floor
Same! Dreame support can you chime in please?
PL230200 24 Floor
The issue is fixed now. I can see the device in the app.
CY023888 25 Floor
It looks like the app issue was resolved, I can see my device now. However, since I deleted the app and reinstalled it, I have to map again. Why can’t the company put up a notice for the app problem so we don’t have to go through all of these trouble. It’s not fun!
ZS747126 26 Floor Thread Starter
It looks like it was an app update. Mine is now working. Check y’all’s vacuums too
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