Robot not showing up in app

My L40 ultra is not showing up in the dreame app. Tried reinstalling the app, reconnecting to network, logging in and out. Nothing worked.

17 Comments

Latest

DO945867 1 Floor

I’m having the same issue

2026-2-8 22:04:31 US Translate

WI443294

Some how there was an update in the module number and then it started working again. However it lost its maps and settings.

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2026-2-8 22:31 US

GV629074 2 Floor

Same for me

2026-2-8 22:05:08 US Translate

XS417130 3 Floor

Same here. It’s very frustrating.

2026-2-8 22:05:13 US Translate

lolninja 4 Floor

Same, happened just today

2026-2-8 22:05:51 US Translate

AX898183 5 Floor

Same here. Was working 30 minutes ago and now it’s completely gone.

2026-2-8 22:07:44 US Translate

TF200731 6 Floor

Same thing w L50

2026-2-8 22:08:54 US Translate

ZP918581 7 Floor

Came here to figure out why isn’t here or pairing either. But it shows under my account but not on the tab that controls it

2026-2-8 22:09:07 US Translate

clargar 8 Floor

It was working then I updated the app and when it went back to the dock it no longer worked. 🥲

2026-2-8 22:09:25 US Translate

PF469621 9 Floor

PF469621 6 Floor
Same here and tried all of the troubleshooting

2026-2-8 22:12:37 US Translate