[X50 Ultra] Vacuum not working properly

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I have an issue with my vacuum. It is not picking up dust properly even when I set it to maximum power. It throws the dust and dirt many times instead of sucking it in. I like the mopping function, but the vacuum is not recommended at all because it’s not working well.
Please advise how to fix this issue or how I can submit a service request.

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QZ162874

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[X50 Ultra] Vacuum not working properly

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