[L10s Ultra Gen 2] Bricked after 1 day?

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My app wont tell me what notifications it has and freezes when trying to select the device and the vacuum has been in "restarting" mode for 1.5 hours. We've had it for 1 day, is this normal?

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GG409529

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[L10s Ultra Gen 2] Bricked after 1 day?

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