Not showing obstacle photos

When I go to my map it shows icons of obstacles, but it is not snapping photos to show me and I have checked the settings everything seems right

We are sorry for the inconvenience you encountered with the obstacle photo display issue. You can get professional technical support via two ways: send an email to support.na@dreame.tech, or tap the headphone icon on the top right of the APP homepage to start a live chat with our customer service team for further troubleshooting.