GX178040

[X40 Ultra] Bot keeps getting clogged with dog hair

Every time the vac goes to dump it doesn’t dump the dog hair into the bag and ends up just getting clogged and pushing dog hair around. Is there anything I can do about this? For the first 2 months it worked great and was filling bags but now it won’t.
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Hi there, we sincerely apologize that your X40 Ultra gets clogged with dog hair and fails to auto-empty properly, you can first manually run the Auto Empty function in the Dreame App, regularly clean the dust bin and filter, check whether Do Not Disturb mode is turned on and set your auto-empty frequency to High; if the problem still persists after these steps, please reach our customer service via the headphone icon at the top right of the App homepage for further professional troubleshooting.
2026-6-24 02:27:43 US Translate

TH545850 2 Floor
I am having the exact same issue. Very frustrating. I will try the recommended troubleshooting tips (again) but I have noticed my bag doesn’t inflate when empty process is happening.( yes I have tried clearing the travel tube
2026-6-24 16:15:38 US Translate

ZC014707 3 Floor
Same issue here
UID:GX178040 US
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