Will not traverse baby gates/ firmware update

We actually have a L50 ultra.
Robot gets stuck and sometimes hides in a corner when we tried to get it to go over a baby gate ~ 1.5 inches tall. It slides on the ceramic tile.
I have read that there is a firmware update but our robot is running during the time frame it is supposed to update. How to manually update to check this?

Thanx in advance.

In my app, I click on Settings. The firmware update function is at the bottom of the page.