[D10 Plus Gen 2] Dreams d20 won’t stay on the charging base

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I just got this today, set it up. First vacuum went great but for 20 minutes now it just keeps going onto the charger and getting back off over and over. Nothing blocking the charging, area is flat and isn’t emptying

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OF779441

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[D10 Plus Gen 2] Dreams d20 won’t stay on the charging base

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