How to change the WiFi on your Dreame device

If you've recently changed your router, updated your WiFi password, or just want to connect your Dreame device to a different network, you're in the right place.

Switching WiFi on your device isn't complicated — but there are a few important steps to follow to make sure the connection goes smoothly.

We've put together a full guide with clear instructions and screenshots to walk you through the entire process:

https://support.dreametech.com/hc/en-us/articles/11053363040399-How-To-Change-The-WiFi-Your-Device-Is-Connected-To?name=articles

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KE991713 1 Floor

The three dots in the top right corner are clickable for me — I changed my WiFi network so my device is now disconnected… but I can’t seem to even start to connect to it to change the network.

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2026-8-12 23:13:04 US Translate

Dreame AfterSales Thread Starter

If the device went offline after a WiFi change and the three‑dot menu in the top‑right corner isn't responding, you'll need to remove the device and add it back to reconnect it to the new network. If you need a video guide on how to set up the WiFi connection, feel free to DM me — we can't share videos in the comments.

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2026-8-14 01:37 US

XS383226

This is the screen I get. When I tap the three dots nothing happens.

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2026-8-13 20:32 US

XS383226

I have the same issue.

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2026-8-13 19:27 US

Dreame AfterSales Thread Starter

Could you share a screenshot of what you're seeing in the app right now? This will help us identify the issue.

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2026-8-13 01:33 US

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NY894530 2 Floor

Hola hoy utilice mi Robot D 10 Plus Gen 2 y fue maravilloso. Mi pregunta es ..se debe aspirar primero con mop. Sin agua Y después poner el mop y el agua? O desde el inicio poner agua y mop

2026-8-13 15:52:22 US Translate

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DF025334 3 Floor

I have E30 Ultra. Got the same lack of support from this company. Lack of help and stalling tactics. After a few months of this a 6 year old boy figured the problem and fixed it for me. If a child was able to do why couldn’t this company do it. Very simply put - they are out to scam. Boycott them and post on social media to stop this type of behavior which is becoming much to common

2026-8-15 04:46:16 US Translate

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