The unit keeps saying start charging over and over and over, but does not charge. I have cleaned and done everything possible to make sure the connection is good. This issue has happened off and on for the past month.
Yep. I have the same problem. My device is now down to 2% and won’t operate. I’m working with tech support via email so right now I think their next step is going to tell me to go into “After-sales repair. 🤷🏻♀️