[A3 AWD Pro 2500] Can’t Connect to WiFi

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Does anyone have suggestions on how to connect to WiFi? I’ve already had my internet band split to allow both 2.4G and 5.0 G I make sure to select 2.4 to search. The robot connects to Bluetooth on my phone but always fails at connecting to WiFi. Comcast says it’s not a firewall issue, but a communication issue. Today is the 4th day of me calling, chatting with AI & live agents, and I’ve been emailing 2 days. The robot looks gorgeous and solid & I really want to keep it. The rep told me to wait 24 to 48 hrs for a response. They don’t understand even on sale, this thing is too expensive to sit in my living room. I would appreciate any advice.

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Lisa Washington

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