Vacuum not Moping

purchased my DreaDreameme X40 Ultra on December 2, 2024, and unfortunately, I have experienced repeated problems with the unit since the beginning.
Initially, the mop pads continuously fell off. I contacted Dreame support and was asked to send the vacuum in for repair. After it was returned, it worked properly for approximately six months.
The vacuum then developed a charging problem, so I sent it in for repair again. When I received it back, one mop pad was larger than the other, which prevented the unit from operating correctly. I used a spare mop pad that I already owned, and the vacuum worked for approximately one week before it stopped charging again.
I contacted support again and opened another complaint. Dreame then sent me a refurbished replacement unit. Unfortunately, the replacement is also defective. It does not mop and does not auto-empty the dustbin.
At this point, I have dealt with multiple defects, multiple repairs, incorrect parts being returned with the unit, another charging failure, and now a defective refurbished replacement.
I have spent a considerable amount of time troubleshooting, calling support, shipping the vacuum for repairs, and trying to make the replacements work.
I am not sure what should be my next step.