KK849914

Dreame x50 stopped sending push notifications while they are in the app

After numerous problems with my x50 i decided to remap my apartment — and then while it was doing it first cleaning session (initiated by me) smth went wrong (i dont remember what exactly) and i had to interfere — and i got my last popup notification from the robot on my phone — wheels suspended. since then not a single notification has been ever received

I’ve:
- reinstalled the app (on my latest ios)
- deleted plugin, deleted app, restarted my phone and installed again
- disconnected robot from wifi and connected back
- reset my robot completely (which made all the stats and pet’s pictures disappear)
- disconnected the base from electricity multiple times
- rebooted robot multiple times
- remapped my apartment multiple times
- switched notifications on and off within the app (in 2 different places within the app)
- restarted my router

most of the above actions have been made numerous times

and yes, the auto-update is on and the robot is up to date

what else i’ve missed??

the notifications are there in the app but popup dont work. none of my devices receive them anymore (iphone, ipad, macbook)

and just to show you how “obstacle” and pet avoidance works with “AI” when all of a sudden the robot decides he’d rather climb on a carpet🫠

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